So I signed us up for the flix last week, the primo 3 DVDs at a time plan. (As all red-blooded Americans do, my first order of business was to cue up every single Dr. Who DVD that's been released.) Now, 5 days later, Mrs. T sends me a link to this MSNBC article saying that Netflix may behave just as poorly as any of your big media corporations:
Ten DVDs a month? What is this crap? Okay, it was just one consumer, who may or may not be a crackpot. The company admits to nothing, but they did spring for a settlement (for just how corporatastically crummy the settlement is, read the whole article). I had no illusions about the "unlimited" aspect, and it's not like I need a new DVD every day (how many episodes of "What's Happening?" can you watch in one evening?), but I was thinking we could get at least 15 DVDs a month.
Last year, Netflix was sued by a consumer who claimed the firm had several sneaky ways to limit the number of movies it actually sent home. For starters, those one-day-turnaround deliveries could actually take up to six days. The company didn't count Saturdays or non-postal holidays. And in the lawsuit, the plaintiffs argued that Netflix purposefully tacked on an extra day here or there while handling DVDs. In reality, someone who paid for the "three-at-a-time" movie package could at most rent 10 movies a month, the lawsuit claims, a far cry from unlimited rentals.What's more, the lawsuit claims, Netflix gave quick turnaround to new customers and consumers who didn't watch many movies -- their most profitable consumers. Avid movie-watchers who burned up the path to the mailbox were selectively penalized, getting movies slower than other members.
What is it about the entertainment industry (specifically the distribution side) that seems to inspire such assitudity? Wait, I think I know the answer to that ($$$). Here's some better questions. Are any of y'all on this Netflix thing? How has it been for you? How about the competitors - I know Blockbuster has a similar plan, for one. They any good?